YOUR STEP-BY-STEP GUIDE

Found your furniture? Get it home.

From DBA, Marketplace or a shop to your home. Check measurements and access, arrange collection with the seller, and choose the transport and carrying help you need.

4 stages · start where it suits you

Stage 01

Check the furniture and access

Ask the seller for measurements and details of removable parts. Compare them with vehicle space and the complete route through doors, lifts and stairs at both addresses. Include transport in your decision before buying.

Ready for the next stage: You know whether the item can get out, fit in the vehicle and get into your home.

Stage 02

Arrange collection with the seller

Arrange the purchase and collection with the seller or shop yourself. Give the driver contact details, an order number and the instructions needed for release. Stay reachable if you will not attend.

Ready for the next stage: The item is ready, the seller knows who is coming and the required details have been shared.

Stage 03

Choose transport and carrying help

Choose a vehicle and help to suit weight, size and access. Plan all stops in advance. A manager can help assess the task if you are unsure; extra stops during the job also depend on the driver’s later bookings.

Ready for the next stage: There is enough space and carrying help is arranged for collection and delivery.

Stage 04

Plan receiving the furniture

Agree who will receive the item and where it should go. Arrange unattended delivery with the manager, including clear access instructions and permission. Photos can be requested in advance.

Ready for the next stage: The recipient, access and agreed delivery location are ready.

Check your plan before booking

  • You know whether the item can get out, fit in the vehicle and get into your home.
  • The item is ready, the seller knows who is coming and the required details have been shared.
  • There is enough space and carrying help is arranged for collection and delivery.
  • The recipient, access and agreed delivery location are ready.

Ready for the next step?

Choose transport and carrying help for your task. Arrange any packing, disassembly or unusual access with the manager in advance.

Find transport and help
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