For drivers and transport partners
See our standards for drivers, vehicles, client service and client ratings — then apply as an independent operator or transport company.
01 · Selection
From application to approval, with a focus on people, vehicles and good service.
Experience and documents
Driver and vehicle
Service and workflows
Ready for jobs
02 · Training
Good service is about both clients’ belongings and their experience along the way.
Handling and protecting furniture — from moving blankets to secure fastening.
Clear communication and support for clients throughout the job.
Introduction to the app, time tracking and payment.
03 · Vehicles and equipment
Quality also depends on the vehicles used to transport clients’ belongings.
The vehicle's condition and capacity must suit what is being moved.
Space for clients’ belongings — without clutter or loose items.
Straps and moving blankets help protect belongings during transport.
For drivers and transport partners
See our standards for drivers, vehicles, client service and client ratings — then apply as an independent operator or transport company.
01 · Selection
From application to approval, with a focus on people, vehicles and good service.
Experience and documents
Driver and vehicle
Service and workflows
Ready for jobs
02 · Training
Good service is about both clients’ belongings and their experience along the way.
Handling and protecting furniture — from moving blankets to secure fastening.
Clear communication and support for clients throughout the job.
Introduction to the app, time tracking and payment.
03 · Vehicles and equipment
Quality also depends on the vehicles used to transport clients’ belongings.
The vehicle's condition and capacity must suit what is being moved.
Space for clients’ belongings — without clutter or loose items.
Straps and moving blankets help protect belongings during transport.
04 · Ongoing quality
After each job, clients can rate the driver in the app. Their feedback is part of our quality control.
05 · On-time guarantee
As a partner, your company commits to our on-time guarantee. If your driver is more than 20 minutes late, your company pays compensation to the client.
Compensation applies from minute 21 under the terms.
0506 · Become a partner
For independent operators with their own van and small or medium-sized transport and moving companies looking to use spare capacity.
Add Teleporter jobs when you have spare time.
Use spare vehicle and team capacity.
Enter your details and tell us where you operate.
06 · Good to know
About quality standards, client ratings and becoming part of Teleporter.
See what clients can expectIt may be possible if a passenger seat is available, but we cannot guarantee that you can ride along. In a vehicle with 3 seats in total, there is room for up to 2 passengers with the driver only, 1 passenger with a driver and 1 helper, and no passengers with a driver and 2 helpers. Some vehicles have only 2 seats, and we cannot guarantee a vehicle with 3 seats. Always add your request to the booking comments, or let our manager know by phone. Check the available seats with the manager by phone or chat before the trip.
Selection covers experience and documents as well as a review of the driver and vehicle. Before the first job, the driver is introduced to service standards, handling customer belongings and the app workflow.
4.5 out of 5 is the minimum average customer rating for a driver. It is not Teleporter's overall customer score. Ratings and feedback after jobs help us monitor quality and address problems.
If a client reports a problem, we review the booking details and their feedback and follow up with the relevant parties. Urgent issues during a job should be reported to support by phone; non-urgent questions can be sent as a message.
Yes. We also welcome partnerships with small and medium-sized transport and moving companies. Tell us about your vehicles, employees and operating areas so we can explore the options. The same quality standards apply regardless of company size.
You can apply as an independent operator with your own van or as a transport or moving company. We review experience, vehicle and equipment, service requirements and partnership terms before a collaboration can begin. An enquiry does not guarantee approval.
07 · Good to know
About quality standards, client ratings and becoming part of Teleporter.
It may be possible if a passenger seat is available, but we cannot guarantee that you can ride along. In a vehicle with 3 seats in total, there is room for up to 2 passengers with the driver only, 1 passenger with a driver and 1 helper, and no passengers with a driver and 2 helpers. Some vehicles have only 2 seats, and we cannot guarantee a vehicle with 3 seats. Always add your request to the booking comments, or let our manager know by phone. Check the available seats with the manager by phone or chat before the trip.
Selection covers experience and documents as well as a review of the driver and vehicle. Before the first job, the driver is introduced to service standards, handling customer belongings and the app workflow.
4.5 out of 5 is the minimum average customer rating for a driver. It is not Teleporter's overall customer score. Ratings and feedback after jobs help us monitor quality and address problems.
If a client reports a problem, we review the booking details and their feedback and follow up with the relevant parties. Urgent issues during a job should be reported to support by phone; non-urgent questions can be sent as a message.
Yes. We also welcome partnerships with small and medium-sized transport and moving companies. Tell us about your vehicles, employees and operating areas so we can explore the options. The same quality standards apply regardless of company size.
You can apply as an independent operator with your own van or as a transport or moving company. We review experience, vehicle and equipment, service requirements and partnership terms before a collaboration can begin. An enquiry does not guarantee approval.