Why move with Teleporter
Move with
more control.
Book moving help in Copenhagen with transparent per-minute pricing, live driver tracking, quality standards and support before, during and after the job.
Fair pricing
Pay only for
the time you use.
Choose the vehicle and number of helpers for your job, and pay for active time, with a 60-minute minimum. The rate and running price are shown directly in the app.
Live control
See everything,
as it happens.
Follow your driver, route, ETA, job status, time and price in one view.
Quality we monitor
Only drivers
rated 4.5+ can
continue.
Customers rate the driver in the app after every job. Continuous ratings help us maintain a high standard.
On-time guarantee
If the driver is late,
you are protected.
Follow the ETA in the app. If the driver is more than 10 minutes late and does not answer, contact support. Bonus compensation applies from minute 21 after the agreed arrival time.
Real support
Help when
you need it.
Get help before, during and after transport. We assist with questions, delays and next steps whenever something needs follow-up.
Customer satisfaction
Minute by minute.
Easy all the way.
The movers were skilled and very efficient, and I was genuinely happy with the whole experience.
Everything went as agreed, and the team worked professionally and knew exactly what they were doing.
All our belongings and furniture arrived safely and without damage. We would definitely recommend you.
The team arrived on time, worked efficiently, and the price was good.
Before you book
What to know
before booking
your relocation.
How do I track my move in real time?
You can follow the driver's location, job status, and running cost in the app. The price updates every 1–3 minutes and is finalised when the job ends.
Are there hidden fees or fixed hourly packages?
All displayed prices include VAT. You pay the selected per-minute rate with a 60-minute minimum for vehicle jobs and a 120-minute minimum for carrying help without a vehicle. Documented parking costs at the addresses are paid by the customer. Bridge, ferry and road charges may be added to separately agreed intercity transport. The rate and minimum are shown in the app before booking.
Can I ride with the driver during transport?
It may be possible if a passenger seat is available, but we cannot guarantee that you can ride along. In a vehicle with 3 seats in total, there is room for up to 2 passengers with the driver only, 1 passenger with a driver and 1 helper, and no passengers with a driver and 2 helpers. Some vehicles have only 2 seats, and we cannot guarantee a vehicle with 3 seats. Always add your request to the booking comments, or let our manager know by phone. Check the available seats with the manager by phone or chat before the trip.
Is customer support available during my move?
Yes. Support is available in Danish, English, Russian and Ukrainian every day from 08:00 to 20:00 by phone and Messenger. For transport outside these hours, a dedicated manager will be available by phone.
What if my driver is late?
If the driver is more than 10 minutes late and does not answer, call support so we can investigate and arrange a replacement if needed. For a delay of more than 20 minutes from the agreed time, you may ask support to check the recorded arrival time. Compensation is DKK 5 in bonus per minute from minute 21, up to DKK 200 in bonus, credited to your Teleporter account for the current or a later job.
Are my belongings insured?
Yes. Everything we transport is insured in the event of a documented traffic accident. In other cases, the insurance covers items packed by our drivers. If you have not ordered full packing service, we cannot accept responsibility for damage to customer-packed boxes or items, including when drivers help carry or load them. We recommend photographing items before and after packing and after loading. When our drivers pack, they document each step and provide suitable protection.
How are drivers rated?
After every job, you can rate your experience. On iOS, swipe up after payment before tapping Done to find the rating. On Android, it opens automatically after the driver confirms payment. Only drivers with an average rating of at least 4.5 stars remain in the system.
Ready to move?
