Planning
Moving in English.
Plan your booking.
Book local furniture transport or a small move in Copenhagen in English. Understand help options, phone verification, minimum time and payment before booking.
You can organise a Copenhagen move with Teleporter in English. The app is currently in English, and English-speaking support and drivers are available. Start with the addresses, the items and the help you need; do not assume that a van booking automatically includes carrying.
The essentials, in brief.
- English app and support are available.
- Select carrying help explicitly.
- Check minimum time and arrange cash payment.
01 · Choose what the people on site can actually do
Choose what the people on site can actually do
With a driver-only booking, you arrange loading, unloading and carrying. Choose a helping driver or additional helpers if you need assistance. If you cannot lift anything yourself, tell support and choose a team that can handle the items and access without you.
For a small move, list the large items and estimate the number of boxes. Include floors, lifts and the distance from the building to a legal stopping place. If you do not know the Danish address layout, ask your landlord or seller for the entrance and floor details rather than guessing.
02 · Create the booking and resolve access problems early
Create the booking and resolve access problems early
Enter the pickup and delivery addresses, requested arrival time and relevant contacts. Put practical instructions in the comment: entry door, large items and who will meet the driver. A contact can be a friend or seller rather than the account holder.
If registration with a foreign phone number does not work, contact support. Manual account verification may be possible, but support must check your case. Do not create several accounts or duplicate transport orders to test the process. Never send login passwords or one-time verification codes to anyone.
03 · Check the price basis and payment
Check the price basis and payment
Local jobs are charged by the minute with a minimum of 60 minutes when a vehicle is included, or 120 minutes for helpers without transport. The selected vehicle and team determine the rate. Traffic, carrying and customer-related waiting during the task can affect the total time.
Ordinary bookings are currently paid in cash to the driver. Card and MobilePay payment for transport are not currently available. A receipt or company invoice can be requested through the website contact form or support email. An invoice request is not automatically an agreement to pay later.
04 · Confirm the details that need a person
Confirm the details that need a person
Call support for unusual hours, packing, assembly, particularly heavy items or a route that may be outside the local service arrangement. Intercity transport is quoted separately at an agreed fixed price.
Have the booking number ready when you call +45 50 17 57 57. Keep your phone available during the move and ensure someone can open at the destination. If you are not yet in Denmark, agree access, contacts and payment before the job is accepted.
Ready for moving day?
One final review.
- Confirm both addresses and contacts.
- Choose a suitable vehicle and team.
- Resolve phone verification before the moving day.
- Agree special requirements with support.
Have a good move — and a good start at your new address.
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