An older customer shows two helpers where to place an armchair

Planning

Help your parent.
Let us do the lifting.

You can arrange a move even if neither you nor your parent can lift. Book a team able to handle furniture without the recipient's help.

Calculate your price
About 2 min readRead the guide
Published

Yes, you can book a move for a parent or other relative who cannot carry. Select sufficient carrying help and tell support that nobody at either address will join the lifting. Crew size must suit the belongings, weight and access.

The essentials, in brief.

  • The recipient need not carry if sufficient help is booked.
  • Choose contacts who can open and make decisions.
  • Packing or furniture dismantling must be agreed separately in advance.

01 · Scope

Make clear what is moving

Prepare a simple list together of furniture and boxes to move. Mark what stays so the team does not have to guess between similar wardrobes or piles.

Send support photos and dimensions of large or heavy items. Describe stairs, lifts and narrow passages at both addresses, and state clearly that the family will not help lift.

02 · Preparation

Arrange assistance before moving day

Without packing help, belongings must be packed and ready. If that is unrealistic for the family, ask support about a team that can also pack or dismantle relevant furniture.

Agree this so the right people and any materials can be planned. The work takes paid time, and agreed materials are charged according to use.

03 · Contact on the day

One plan, even when family lives far away

You can book from your account with a different contact at each address. Keep your own phone available if anything needs clarification.

If nobody can meet the team, agree key or code access and unattended delivery with support. Request placement photos in advance if wanted.

04 · The new home

Decide where large items should go

A simple sketch or clear instructions help position the bed, table and wardrobe correctly while the team is present. This matters particularly when the recipient cannot move furniture later.

The task covers transport and agreed practical moving help. Personal care, housing administration and other services are not included. Also agree who pays; ordinary bookings currently require cash payment to the driver.

Ready for moving day?

One final review.

  • Clearly separate items to move from items staying.
  • Tell support the family cannot carry.
  • Agree any packing help and access.
  • Arrange placement, contacts and payment.
Find a vehicle and carrying help

Have a good move — and a good start at your new address.

Back to the blog

From plan to move

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next move?

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Planning

Help your parent.
Let us do the lifting.

You can arrange a move even if neither you nor your parent can lift. Book a team able to handle furniture without the recipient's help.

About 2 min readRead the guide
Published
An older customer shows two helpers where to place an armchair

Yes, you can book a move for a parent or other relative who cannot carry. Select sufficient carrying help and tell support that nobody at either address will join the lifting. Crew size must suit the belongings, weight and access.

The essentials, in brief.

  • The recipient need not carry if sufficient help is booked.
  • Choose contacts who can open and make decisions.
  • Packing or furniture dismantling must be agreed separately in advance.

01 · Scope

Make clear what is moving

Prepare a simple list together of furniture and boxes to move. Mark what stays so the team does not have to guess between similar wardrobes or piles.

Send support photos and dimensions of large or heavy items. Describe stairs, lifts and narrow passages at both addresses, and state clearly that the family will not help lift.

02 · Preparation

Arrange assistance before moving day

Without packing help, belongings must be packed and ready. If that is unrealistic for the family, ask support about a team that can also pack or dismantle relevant furniture.

Agree this so the right people and any materials can be planned. The work takes paid time, and agreed materials are charged according to use.

03 · Contact on the day

One plan, even when family lives far away

You can book from your account with a different contact at each address. Keep your own phone available if anything needs clarification.

If nobody can meet the team, agree key or code access and unattended delivery with support. Request placement photos in advance if wanted.

04 · The new home

Decide where large items should go

A simple sketch or clear instructions help position the bed, table and wardrobe correctly while the team is present. This matters particularly when the recipient cannot move furniture later.

The task covers transport and agreed practical moving help. Personal care, housing administration and other services are not included. Also agree who pays; ordinary bookings currently require cash payment to the driver.

Ready for moving day?

One final review.

  • Clearly separate items to move from items staying.
  • Tell support the family cannot carry.
  • Agree any packing help and access.
  • Arrange placement, contacts and payment.
Find a vehicle and carrying help

Have a good move — and a good start at your new address.

Back to the blog

From a good plan
to a good move.