
Planning
Help your parent.
Let us do the lifting.
You can arrange a move even if neither you nor your parent can lift. Book a team able to handle furniture without the recipient's help.
Read as part of a guide (2)
Yes, you can book a move for a parent or other relative who cannot carry. Select sufficient carrying help and tell support that nobody at either address will join the lifting. Crew size must suit the belongings, weight and access.
The essentials, in brief.
- The recipient need not carry if sufficient help is booked.
- Choose contacts who can open and make decisions.
- Packing or furniture dismantling must be agreed separately in advance.
01 · Scope
Make clear what is moving
Prepare a simple list together of furniture and boxes to move. Mark what stays so the team does not have to guess between similar wardrobes or piles.
Send support photos and dimensions of large or heavy items. Describe stairs, lifts and narrow passages at both addresses, and state clearly that the family will not help lift.
02 · Preparation
Arrange assistance before moving day
Without packing help, belongings must be packed and ready. If that is unrealistic for the family, ask support about a team that can also pack or dismantle relevant furniture.
Agree this so the right people and any materials can be planned. The work takes paid time, and agreed materials are charged according to use.
03 · Contact on the day
One plan, even when family lives far away
You can book from your account with a different contact at each address. Keep your own phone available if anything needs clarification.
If nobody can meet the team, agree key or code access and unattended delivery with support. Request placement photos in advance if wanted.
04 · The new home
Decide where large items should go
A simple sketch or clear instructions help position the bed, table and wardrobe correctly while the team is present. This matters particularly when the recipient cannot move furniture later.
The task covers transport and agreed practical moving help. Personal care, housing administration and other services are not included. Also agree who pays; ordinary bookings currently require cash payment to the driver.
Continue with a guide
Choose the route that fits your task. This article can be useful in more than one guide.
Stage 1 / 4 · Plan dates and belongings
Next in this guideCheck access, vehicle and helpStage 1 / 4 · Describe the task
Next in this guideCheck weight, access and helpersReady for moving day?
One final review.
- Clearly separate items to move from items staying.
- Tell support the family cannot carry.
- Agree any packing help and access.
- Arrange placement, contacts and payment.
Have a good move — and a good start at your new address.
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